Privacy policy

This policy explains how we process personal data when you use packkern.de and when we handle enquiries.

1. Data controller

HULA e-commerce UG (haftungsbeschränkt)
Goepelstraße 75c
15234 Frankfurt (Oder)
Germany
Email: info@packkern.de

2. Website operation

The website is hosted by OVHcloud, which processes on our behalf the data needed to provide and operate the website.

When you visit the website, we process technical data needed to establish the connection, including your IP address and the URL of the requested page. Depending on the configuration, server logs may also contain the date and time, HTTP response code, browser information and referring URL. We use this data to deliver the website, analyse errors and prevent misuse. The legal basis is our legitimate interest in ensuring secure and reliable website operation (Article 6(1)(f) GDPR).

We retain logs for as long as needed to ensure security, analyse errors or investigate a specific incident.

3. Enquiries via the form and email

The form allows you to provide your name or company name, email address, model, preferred colour, quantity, application and additional comments. For email enquiries, we process the sender’s details and the message content. We use this information to handle your enquiry and, where necessary, prepare a quotation.

If you contact us on your own behalf as a prospective contracting party, processing is based on steps taken before entering into a contract (Article 6(1)(b) GDPR). If you represent a company, the basis is our legitimate interest in handling business enquiries (Article 6(1)(f) GDPR). Mandatory fields help us identify and respond to your enquiry. All other information is optional.

Form enquiries are sent via OVHcloud’s email service to info@packkern.de. Access is limited to the people responsible for handling the enquiry. Once the matter is closed, we delete the data when it is no longer needed for further correspondence, the establishment or defence of claims, or compliance with a legal obligation.

4. Cookies and analytics

The catalogue does not use cookies for traffic analysis or advertising. It does not include external analytics or advertising services.

5. Your rights

Subject to the conditions set out in the GDPR, you have the right of access (Article 15), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18) and, where applicable, data portability (Article 20). You may also lodge a complaint with a supervisory authority (Article 77 GDPR).

Right to object: if we process data under Article 6(1)(f) GDPR, you may object on grounds relating to your particular situation (Article 21 GDPR).

For questions about data protection or to exercise these rights, contact info@packkern.de.